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NFADA – Service Advisor Training
April 23
$299.00
– Niagara Frontier Auto Dealers Association – Service Advisor Training
1144 Wehle Dr, Williamsville NY, 14231
Service Advisor Training
- Cost $299.00 per person includes training, materials, and lunch.
- This class will be instructed by Brown & Brown Dealer Services.
- Topics include phone skills, turning the shopper into an appointment, setting appointments, the write up process, generational differences, building rapport, soft up-selling , presenting maintenance, selling found work, MPI, building value, objection handling & closing.
- Having trained service advisors will enhance the customer experience to only have them return and refer others to visiting your service department.
- For additional information, please email Ray Kasprzyk at [email protected]
