| Bridging the gap between learning and doing.
Practicing on customers is costly. Now you don’t have to.
Practice and perfect your sales skills 24/7/365 with our personalized AI experiential learning platform.
SIM365 can simulate all interactions internal and external, whether face to face, phone, email or text.
CREATE
SIM365 is built to enable you to create simulations that are relevant, specific and proprietary to your dealership.
ASSIGN
SIM365 empowers managers to assign interactive simulations based on individual development needs of the learner.
ASSESS
Unique scorecards provide detailed feedback on performance that can be applied to the next simulation.
Optimized For:
Variable Operations | Fixed Operations | Leadership
In the rapidly evolving landscape of retail Auto, RV, Marine and Powersports industries, dealerships should consider Brown & Brown’s SIM365 platform to help enhance all training efforts, including both variable and fixed operations, as well as leadership development across all levels. By integrating Brown & Brown’s SIM365 experiential learning into their training processes, dealerships can help improve the effectiveness of their training programs and foster a culture of accountability among their leadership teams bridging the gap between learning and doing.
Ask your BBDS representative to setup a demonstration.
Variable Operations
Provide sales, finance and other customer service-related roles the opportunity to practice responses and gain confidence and competence before handling live business situations.
Fixed Operations
Help streamline the training process for key personnel, like service advisors and service managers.
Leadership Development
SIM365 can play a crucial role in leadership development by giving managers insights into the professional development needs of their team.
Dealer Specific
Create simulations using your processes and scripts. Proprietary and custom to your dealership and your unique situation.
| Variable Operations
Variable operations, which includes sales, finance or any customer service-related role, can greatly benefit from SIM365 experiential learning programs. SIM365 can analyze employee interactions with customers, providing real-time feedback and personalized coaching. This allows sales staff to refine their skills, understand customer preferences and ultimately improve their sales techniques. SIM365 can simulate various customer scenarios, enabling employees to practice their responses and develop confidence in handling diverse situations.
Want to learn more? Contact your BBDS Representative
| Fixed Operations
For fixed operations personnel, such as service advisors and service managers, SIM365 can streamline the training process by offering simulations that cover technical skills, customer service, and overall customer engagement. SIM365 can track employee progress, identify knowledge gaps, and recommend targeted training resources, helping to ensure fixed operations staff are not only well versed in their technical skills but also equipped to deliver exceptional customer experiences.
Want to learn more? Contact your BBDS Representative
| Leadership Development
SIM365 can play a crucial role in leadership development by giving managers insights into the professional development needs of their team. It can also help managers develop their leadership skills by preparing them for one on ones, interviewing job candidates and having job performance conversations in a simulation environment.
Want to learn more? Contact your BBDS Representative or email us.
Email us for a personalized demonstration of SIM365.
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