Automotive Compliance Training
This course is designed to empower you with the knowledge and confidence to navigate compliance challenges effectively. By achieving a score of 80% or higher on the final exam, you’ll demonstrate your ability to perform ethically and compliantly during every customer interaction.
At the end of the course you’ll take a multi-question quiz to demonstrate your understanding of the course material. You will need to score an 80% correct or better to pass this course.
Note: if you don’t see your score after taking the exam, log out and log back in to see those details.
What You’ll Learn
This course includes the nine core modules below, with multiple lessons for each module to deliver the course content.
- Course Introduction
- Ethics & Law
- Unfair and Deceptive Trade Practices
- Truth In Lending and Regulation Z
- Equal Credit Reporting Act, Fair Credit Reporting Act and Red Flag Rule
- Magnuson-Moss Warranty Act and FTC Used CAR Window Sticker
- Gramm-Leach-Bliley Act Privacy Notice and Safeguard Rule
- Cash Reporting and OFAC
- Regulation M - Truth in Leasing
