This course is designed to empower you with the knowledge and confidence to navigate compliance challenges effectively. By passing this course you will demonstrate your ability to perform ethically and compliantly during every customer interaction.
At the end of the course you’ll take a multi-question quiz to demonstrate your understanding of the course material.
Please note: if you do not see your score/certificate after taking the Quiz, please log out and log back in to see those details.
What You’ll Learn
- Introduction to Ethics & Compliance
- Regulatory Agencies & Compliance
- Unfair and Deceptive Trade Practices
- Regulation Z - Truth-in-Lending Act
- Equal / Fair Credit Reporting Act & Red Flags Rule
- Magnuson-Moss Warranty Act & FTC Used CAR Buyers Guide
- Gramm-Leach-Bliley Act Privacy Notice and Safeguard Rule
- Cash Reporting and OFAC
- Regulation M - Truth in Leasing
