BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Brown & Brown Dealer Services - ECPv6.16.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Brown & Brown Dealer Services
X-ORIGINAL-URL:https://bbdsonline.com
X-WR-CALDESC:Events for Brown & Brown Dealer Services
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260505T083000
DTEND;TZID=America/New_York:20260507T163000
DTSTAMP:20260610T042244
CREATED:20251204T192100Z
LAST-MODIFIED:20260226T214151Z
UID:10000400-1777969800-1778171400@bbdsonline.com
SUMMARY:F&I Management Certification - Westborough\, MA
DESCRIPTION:Comprehensive F&I Management Certification\n(To register\, visit: https://bbdsonline.com/fsmcertification) \nJoin us and be part of the Evolution of F&I.\nGet your certification from the nation’s #1 F&I Training Provider\, Brown & Brown Dealer Services. \nIn this course\, you will learn a consultative\, transparent\, and entrepreneurial approach to F&I. Revolutionary in its simplicity\, our BBDS Certified Professionals enjoy exceptional outcomes in F&I by inviting the customer to participate in the process through Smart Discovery. This approach offers products based on the customer’s criteria and utilizes a telling\, not selling\, menu disclosure. \nSchedule: Training will begin promptly at 9 a.m. on Tuesday so plan for arrival between 8:30 and 8:45 a.m.\, and will conclude at 4:30 p.m. on Thursday. Departing flights should be scheduled after 2:00 p.m. Out of respect for your fellow attendees\, please be on time\, taking traffic conditions into consideration for your travel to our Training Center. \nDress: Business Casual.
URL:https://bbdsonline.com/event/fi-management-certification-westborough-ma-3-2/
LOCATION:BBDS Northeast – Westborough\, MA\, 134 Flanders Rd. - Suite 150\, Westborough\, MA\, 01581\, United States
CATEGORIES:BBDS Training Sessions
ATTACH;FMTTYPE=image/png:https://bbdsonline.com/wp-content/uploads/2025/09/BBDS_TrainingCenter.png
ORGANIZER;CN="Robin Greenwood":MAILTO:Robin.Greenwood@bbrown.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260423
DTEND;VALUE=DATE:20260424
DTSTAMP:20260610T042244
CREATED:20260422T131149Z
LAST-MODIFIED:20260422T131623Z
UID:10000462-1776902400-1776988799@bbdsonline.com
SUMMARY:NFADA - Service Advisor Training
DESCRIPTION:– Niagara Frontier Auto Dealers Association – Service Advisor Training\n1144 Wehle Dr\, Williamsville NY\, 14231 \nService Advisor Training \n\nCost $299.00 per person includes training\, materials\, and lunch.\nThis class will be instructed by Brown & Brown Dealer Services.\nTopics include phone skills\, turning the shopper into an appointment\, setting appointments\, the write up process\, generational differences\, building rapport\, soft up-selling \, presenting maintenance\, selling found work\, MPI\, building value\, objection handling & closing.\nHaving trained service advisors will enhance the customer experience to only have them return and refer others to visiting your service department.\nFor additional information\, please email Ray Kasprzyk at ray@nfada.com\n\nhttps://nfada.com/events/service-advisor-training-2/
URL:https://bbdsonline.com/event/nfada-service-advisor-training/
CATEGORIES:Industry Events
ORGANIZER;CN="Robin Greenwood":MAILTO:Robin.Greenwood@bbrown.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260203T083000
DTEND;TZID=America/New_York:20260205T163000
DTSTAMP:20260610T042244
CREATED:20260107T143838Z
LAST-MODIFIED:20260226T211632Z
UID:10000423-1770107400-1770309000@bbdsonline.com
SUMMARY:F&I Management Certification - Berwyn\, PA
DESCRIPTION:Comprehensive F&I Management Certification\n(To register\, visit: https://bbdsonline.com/fsmcertification) \nJoin us and be part of the Evolution of F&I.\nGet your certification from the nation’s #1 F&I Training Provider\, Brown & Brown Dealer Services. \nIn this course\, you will learn a consultative\, transparent\, and entrepreneurial approach to F&I. Revolutionary in its simplicity\, our BBDS Certified Professionals enjoy exceptional outcomes in F&I by inviting the customer to participate in the process through Smart Discovery. This approach offers products based on the customer’s criteria and utilizes a telling\, not selling\, menu disclosure. \nSchedule: Training will begin promptly at 9 a.m. on Tuesday so plan for arrival between 8:30 and 8:45 a.m. and will conclude at 4:30 p.m. on Thursday. Departing flights should be scheduled after 2:00 p.m. Out of respect for your fellow attendees\, please be on time\, taking traffic conditions into consideration for your travel to our Training Center. \nDress: Business Casual.
URL:https://bbdsonline.com/event/fi-management-certification-berwyn-pa-2/
LOCATION:BBDS Northeast – Berwyn\, PA\, 300 Berwyn Park - 801 Cassatt Rd\, Suite 105Suite 105\, Berwyn\, PA\, 19312\, United States
CATEGORIES:BBDS Training Sessions
ATTACH;FMTTYPE=image/png:https://bbdsonline.com/wp-content/uploads/2025/09/BBDS_TrainingCenter.png
ORGANIZER;CN="Robin Greenwood":MAILTO:Robin.Greenwood@bbrown.com
END:VEVENT
END:VCALENDAR